Storm Damage & Insurance Claims
Storm Damage Restoration & Insurance Claim Specialists
Wind peeled your shingles at 2am? We tarp it, document it, and deal with your insurance company so you get what your policy owes you.
Storm just hit? Call now — (203) 982-6532The First 24 Hours: What to Do Right Now
- 1
Stay off the roof
Storm-damaged roofs are unstable, and wet shingles are slick. Nothing up there is worth a fall.
- 2
Contain interior water
Buckets under drips, plastic over furniture, and poke a small drain hole in any bulging ceiling paint to release water before the ceiling comes down with it.
- 3
Photograph everything, with timestamps
Shingles in the yard, granules in gutters, ceiling stains, the storm date. Photos taken before anything is moved are the backbone of your claim.
- 4
Call a roofer before your insurer
Professional documentation before the adjuster visit is the single biggest factor in claim outcomes.
- 5
Get it tarped
Every hour of open roof adds interior damage. Our emergency tarping stops the bleeding the same day.
Work through the full interactive storm damage checklist — it saves your progress and prints for your records.
How We Work With Your Insurance Company
Insurance companies pay based on documented scope — no more, no less. Our job is making sure the documentation tells the whole story: dated photo reports adjusters can use directly, measurements, code requirements the estimate must include, and a roofer standing on your side at the adjuster meeting. When the approved scope falls short of the real damage, we prepare supplements and press the case.
“Highly recommend Castle Home Restorations for your roof repair. We had wind damage resulting in a leak. David took care of everything for us including dealing with our insurance company who only wanted to fix a small portion of our roof. With David's persistence, we got a new roof! The crew worked fast and did an amazing job in one day. Thanks so much! Definitely would use them again if needed!”
Full Restoration Scope
Castle handles wind, water, fire, and smoke restoration — from emergency tarping and temporary sealing through structural drying coordination, decking replacement, and complete roof systems. One contractor, one point of accountability, from the night of the storm to the final shingle.
We never ask you to sign over your claim
Some storm outfits push an "assignment of benefits" that hands them control of your insurance money. We don't. Your claim stays yours; we get paid for roofing work you approve, like any honest contractor. Read the red flags in our contractor guide.
Frequently Asked Questions
Should I call my insurance company or a roofer first?
Roofer first. A professional inspection documents the damage before the adjuster visit, so the claim is filed with evidence instead of guesses. Filing blind risks an underscoped claim — and claims, once filed, are on your record either way.
Will my insurance rates go up if I file a roof claim?
Weather-related claims are 'acts of God' and are treated differently from at-fault claims. Insurers generally cannot single you out for a rate increase over one storm claim, though region-wide storm losses can affect everyone's premiums. Don't let rate fear stop you from claiming what your policy owes.
How long do I have to file a storm damage claim in Connecticut?
Most policies require 'prompt' notice, and many set practical limits around one year from the date of loss. Sooner is always stronger — damage documented within days of a named storm event is far easier to attribute than damage found a year later.
What if my insurance company only approves a partial repair?
That happens — read Samantha's review above. When the approved scope is short of what the damage requires, we prepare a supplement with photo documentation and code requirements, and we press the case with the adjuster. Persistence with evidence is how partial approvals become full roofs.
Do you charge for storm damage inspections?
No. Storm inspections and the photo documentation we produce are free, whether or not you file a claim and whether or not you hire us. It costs you nothing to know where you stand.
Storm Just Hit? We're Scheduling Inspections Now
Free inspection. Written estimate. An honest answer about whether you need a repair or a replacement — from the owner himself.
(203) 982-6532Mon–Sat 7am–6pm · Emergency response available